Tuesday, March 31, 2009

Live from the American Forum: Are Media Making Us Dumber? Intellect, Ignorance and Influence in the Digital Age

At first glance, I thought the title of this American Forum was ridiculous. Are Media Making Us Dumber? Impossible. With the explosion of information, people know more now than they have ever before.

That, of course, is the problem. There is so much unfiltered knowledge and so little time to take in even a fraction of it that we use more cognitive shortcuts than ever before to justify our conclusions. Unlike a time when people got all of their news from the morning paper and Cronkite in the evening, people don't recognize where they are getting their information. Yes, people have more information. The problem is that they are retaining the wrong information. That's why this particular American Forum is important. The new media are sticking around. People must be taught to understand it.

Here is tonight's panel.
  • Susan Jacoby, author of The Age of American Unreason and Freethinkers: A History of Secularism. Maybe I'll ask her and the panel about the new Texas (anti-)science standards.
  • Professor Kathryn Montgomery, author of Generation Digital: Politics, Commerce, and Childhood in the Age of the Internet. Hopefully, she'll have a lot to say about childhood development with the internet. My generation is unique. In my elementary and middle school years, the Internet was still extremely primitive -- we were taught cursive writing and were told that it was VERY IMPORTANT -- but all of the kids were introduced to computers fairly early. The generation in high school now? They don't know life without the internet. They've probably never cracked open a hard-bound encyclopedia.
  • Andy Carvin, senior strategist for online communities at National Public Radio. He also founded the Digital Divide Network, a community dedicated to bridging the digital divide between those who have access to information resources and those who don't. He blogs at his personal website, Andy Carvin's Waste of Bandwidth.
  • Josh Hatch, a multimedia producer at USA Today. Glad to see the bona fide media creator perspective represented. This should be a civilized event, but if there's going to be a wedge between panelists, I expect it to be between Hatch and everyone else.
  • Our moderator is Dr. Danna Walker, the James B. Simpson Fellow at American University School of Communication. I bet she would want me to link to her Twitter feed.
Speaking of Twitter, you can follow other live bloggers on Twitter using the hash #auforum. Don't expect to see me there. I'm live blogging for cripes' sake. Also, Joe the Peacock is 100% right about Twitter.

---

6:20 p.m.: Ward 1 is a much better venue than Mary Graydon Center. I don't see our moderator or any of our guests hanging around.

---

6:33 p.m.: On AIM:

etsk09: @acarvin said he is in the front row waiting
Higuy48: yeah I see him
etsk09: he told me on twitter

This doesn't mean I like you, Twitter.

---

6:38 p.m.: We still haven't started. Omegle is the current king of time-wasters.

---

6:44 p.m.: I have an 8:10 class. This delay is not appreciated.

---

6:46 p.m.: We started at 7 p.m. and ended at 8 last time, didn't we? Okay. I think we'll be fine.

---

7:00 p.m.: And here we go.

---

7:01 p.m.: Walker uses the term "junk thought" in her introduction. I like that. I like that a lot. I'll go so far as to say I love that term. It perfectly describes the process of using actual brainpower on completely useless and stupid endeavors. I'm looking at you, Texas creationists.

---

7:06 p.m.: That was a long intro. Loooooong.

---

7:07 p.m.: Jacoby: "If the media are making us dumber, we are making the media dumber." "By thinking of [the internet] as a god-like source of knowledge..." we forget that it is a tool. "All this is is information. It does not tell us anything about how to look for information." "It doesn't tell us how the information we get fits into a larger body of knowledge."

She makes an analogy to forks. Forks did not make us better eaters. Forks made us faster and cleaner eaters. Susan Jacoby rocks the f-ing house. That cycle in which we feed the media's stupidity and it feeds us back is absolutely real. Just look at FOX. At one point, they were going to run a special called The World's Biggest Bitches. No joke. They cancelled it after the disaster of Who Wants to Marry a Multi-Millionaire?

---

7:08 p.m.: Montgomery: Major institutions are being challenged. Heh. A lot of what she talks about was touched upon in the last American Forum.

---

7:09 p.m.: Carvin: Just as many people are posting stupid videos as are trying to organize campaigns online. Notes that "You can very easily go and cherry pick examples that are absolutely embarrassing," but that you can do the exact opposite as well.

---

7:11 p.m.: Hatch: If they want to use the internet to share cat videos, they can do that. If they want to use it to organize campaigns, they can do that too. "It's an agnostic tool."

---

7:12 p.m.: Jacoby: "There is no such thing as an agnostic tool." OH SNAP.

---

7:13 p.m.: Jacoby: "The Internet is designed to distract you." Now this is something I do not agree with. Technically, she's right. Eventually, you have to log off and do something in the real world with whatever you can set up online. However, it is still saving us tons of time and giving us plenty more time to indulge our curiosity in activities that might or might not eventually prove to have some utility.

She's right that young people tend not to read whole articles. But that's why we have inverted pyramids.

---

7:15 p.m.: Hatch: No, the Internet was designed to share information. It does that very well. Montgomery agrees with Jacoby and Hatch, but more with Jacoby. Watch out for what Jacoby is talking about, she says.

Did I tell you there would be a wedge between Hatch and the rest? Or did I tell you? Yes. I told you.

---

7:18 p.m.: Yes. Jacoby is starting in on junk science.

---

7:19 p.m.: Carvin: I'm impressed by people who can read a newspaper front-to-back, but I'm not up for that. I am going out and looking for things that interest me. "When people are online, they want to find stuff that's of use to them, but also stuff that's enjoyable to them." So they hop around. "Everything is one click away."

And that's why aggregation sites are getting all of the advertising dollars.

---

7:21 p.m.: Jacoby: If you're spending three hours a day watching TV and playing video games, you are not spending three hours a day doing something else (i.e. reading).

Guilty right here.

---

7:23 p.m.:
Carvin is talking a bit about the history of "participatory culture" (a.k.a. social media and networking). He cites Wikipedia as a fantastic example.

You know what? I hate Twitter, but if you want to crowdsource, it's the best tool going. I prefer the Wikipedia style, though.

---


7:26 p.m.: Hatch talks about the Candidate Match Game. He says it probably didn't move any votes, but it did get people to take notice of how candidates stood on given issues. A great example of moving information efficiently with all of the necessary context.

Carvin just called Twitter a "fascinating backchannel" that came of age during the campaign. Using it to fact check during a debate, "it was like having hundreds of interns" working for NPR. Hatch gives Carvin and NPR props for this use of Twitter.

Crowdsourcing again. I still hate it.

---

7:30 p.m.: Even Jacoby liked the Twitter debate fact-check project. But she does not like the dependency on the internet and what it is displacing. She does not like the end of face-to-face conversation. I agree. I try hard to talk to most of my friends in person instead of online.

Carvin: "Look, I'm a parent... I have no social life whatsoever. In a good way of course." Goes on to credit the internet with allowing him to maintain and enhance relationships. Notes that young people are not addicted to technology; they are addicted to their friends.

Good for him. I still prefer face-to-face interaction.

Montgomery thinks there is a chance that Jacoby has a point and that people are replacing relationships with online things.

Jacoby: "Friendship is not Twittering with someone once in awhile."

Carvin: "I think there are a lot of people on Twitter who would disagree with you."

Jacoby: "Sure they would. They are on Twitter."
BANG! I love this woman.

Carvin talks about a case in which Twitter users created a fund for someone who was diagnosed with breast cancer. Jacoby asserts that friendship is being there for others.

---

7:36 p.m.: Don't let my dry description fool you. This is a heated conversation. Jacoby and Carvin were really getting into it. Walker just stepped in.

Jacoby. Wow. What a whirlwind. She basically hijacked the forum for almost ten minutes.

Hell yeah.

---

7:37 p.m.: First audience question is about distractions. Which is preferable? Television or Internet? Questioner also compares the Internet to irrigation instead of the fork.

---

7:39 p.m.: Hatch talks about how people use the Internet to supplement their lives. His wife's group uses it as a tool to plan charity and social activities.

Jacoby: The Internet supplements an addiction to TV. She's back to reading, lamenting the fact that people are obsessed with video. She just reminded me of the concept of social capital, a community feeling that is generally accepted to have declined as television came to prominence. She is missing the social power of the Internet. The Internet is restoring social capital.

---

7:43 p.m.: Jacoby gets one final shot in, this time about content. She doesn't care about the content on the Internet. Her problem is with the medium.

---

7:45 p.m.: Second questioner is comparing reading books to reading/using the Internet. Jacoby's response: Reading books teaches you how to read.

Wait... what? I was not born a linguist. I needed to be told what sounds each letter made. Hell, I needed speech therapy until I was two-and-a-half years old. I didn't say a word until then. I think this assertion is wrong.

---

7:49 p.m.: Montgomery wonders whether these tools on the internet are replacing other modes of communication. Jacoby's fears are SPREADING! Muahahahaha!

Seriously, I watch The Sandlot and American Graffiti and lament the fact that we don't run over to people's houses and ask them to come out and play baseball or go race with the new big dog in town.

---

7:51 p.m.: Hatch: The Internet is not replacing friendships. It is replacing no-friendships. We can keep up with friends online much more efficiently and in a more meaningful manner than we can offline.

---

7:52 p.m.: Danna Walker is impressed with Twitterfall.

---

7:53 p.m.: The future question. What's coming in the next five years?

Carvin: The use of location-aware devices. Privacy, personal space will be questioned. Information will be chopped up. Media literacy will be more important than ever. We need to take it seriously in the schools.

I can already sense Jacoby about to explode.

Jacoby: Newspapers are going to be gone in 10 years. There will be a WaPo and a NYT for a very small niche. What will happen to journalism? Those newspapers have always financed investigative reporting.

Susan, you are preaching to the choir. I'm hoping for the endowment model.

Montgomery: Huffington Post has received a major grant to start an investigative journalism operation. Are you listening, NEA?

---

7:56 p.m.: Jacoby: If you go to realage.com, they will sell your answers to pharmaceutical companies. Bonus points for pronouncing it "die-uh-beet-us."

Walker wraps it up. I'm off to my class. I'm so intrigued that I might buy Jacoby's book later.

Tuesday, February 17, 2009

Washington Watchdogs: An Endangered Species?

;'-If it wasn't obvious before the economy decided to stop cooperating, it is now: newsgathering operations are in trouble. All three news networks have faced layoffs in the past year. CBS News didn't even have beat reporters for most of the presidential primaries. They either could not afford it or refused to make difficult decisions to fit it in the budget. As for newspapers... well, if you don't know that newspapers are in dire straits, you probably aren't reading this blog.

Because coverage of Congressional and Washington-based news can often be a difficult sell to readers -- who wants to read about the bureaucracy of dealing with bureaucracy? -- newsrooms in Washington are being cut and slashed with little regard for their civic functions. Can the traditional Washington watchdogs be saved? Should they be saved? Does this open the door for new, leaner operations to become the new watchdogs? Let's see where the night takes us...

6:15 p.m:
Welcome one and all to American University! Tonight's American Forum features:
  • Mark Whitaker, SVP and Washington Bureau Chief for NBC News. Whitaker is the former Editor of Newsweek. He was brought on at NBC to replace Tim Russert after Russert passed away last June.
  • Melinda Wittstock, Founder, CEO, and Executive Director of Capitol News Connection (CNC), an organization that provides localized coverage of Capitol Hill goings-on.
  • Bill Kovach, Founding Chairman of the Committee of Concerned Journalists (CCJ), a non-profit dedicated to journalistic principles and ethics. Kovach was formerly the Washington Bureau Chief for The New York Times.
  • Suzanne Struglinski, Senior Editor of Provider Magazine, a health care issues periodical published by the American Health Care Association (AHCA).
  • Tyler Marshall, a Pulitzer Prize-winning Journalist. He has been at the Los Angeles Times since 1979 and currently serves as their Hong Kong Bureau Chief. For our purposes, he was a diplomatic correspondent in Washington from 1996 to 2000.
Our moderator tonight is Professor Wendell Cochran of American University's School of Communication. Professor Cochran has been with the school since 1992 and has practiced and taught journalism for over 40 years (including the last two as this blogger's Faculty-in-Residence). We should be getting started in about 15 minutes. Sit tight! Keep hitting F5!

---

6:33 p.m.: We seem to be running a bit late. Professor Cochran is over at the side of the room (looking snazzy in a proper suit) conversing with the people handling the audio.

---

6:48 p.m.: And here we are. Our panelists have arrived. Is there one missing?

---

6:49 p.m.: Danna Walker lets us know that we are live on C-SPAN starting at 7 p.m.

---

6:51 p.m.: I'm pretty sure Bill Kovach is the missing panelist. Looks like we're down to a foursome.

---

7:00 p.m.: MUSIC UP!

---

7:01 p.m.: Cochran introducing the forum, asks, "What's so special about Washington journalism?" I can think of 535 very special things...

---

7:02 p.m.: "The cop has left the beat." A heck of an important beat.

---

7:04 p.m.: Marshall and other colleagues recently published a report about tonight's topic. He says they found three major trends: Mainstream media, major news organizations were cutting staff; significant increase in "niche" media, comprised of magazines, newsletters, online publications like Roll Call, CQ, and Politico. I'd also throw FiveThirtyEight.com in there. Marshall also notes ClimateWire, a periodical about climate change issues that costs thousands of dollars to subscribe to, but has nonetheless found success; and an increase in foreign correspondents.

---

7:08 p.m.: Marshall continues: This is a reversal. Reporters used to cut their teeth at the niche pubs, then join the mainstream media. Now this "byline migration has reversed."

---

7:09 p.m.: If we accept that talented journalists are finite, this is a problem. I don't accept that.

---

7:10 p.m.: Whitaker reports that ratings at NBC are strong.

---

7:13 p.m.: NBC is still facing the same pressures as the newsmagazines and newspapers, who are in even worse shape. Like Marshall, he sees this decrease in traditional media sources causing a decrease in anonymous sources willing to come forward and blow the whistle on bad situations.

Confidential sources need: Trust in the reporter and trust that the news organization will legally defend their claims. Whitaker worries what we'll lose the ability to get those sources as experienced reporters leave the profession (or major news orgs).

---

7:15 p.m.: Struglinski used to be a Washington correspondent for a small-town paper. She shares Whitaker's concern about confidential sources. Specifically, she thinks that personal relationships with members of Congress might deteriorate as local papers leave Washington.

How does this or that affect Salt Lake or Orlando? This could be a real issue.

---

7:16 p.m.: Cochran notes that Wittstock's CNC can pick up some of that slack.

---

7:17 p.m.: Wittstock is using a lot of management buzzwords, but I hear some lessons. Her reporters have to do 10 different stories relating to 10 different locations on one given story.

7:18 p.m.: There is an extremely loud pipe right outside the room. The mics probably won't pick it up but my ears are extremely angry

---

7:19 p.m.: Wittstock: Sometimes I'm asked "Are you local press or are you national?" Answer: Does it matter?

Me: From a business standpoint, yeah, it definitely matters. I probably don't want to read about Des Moines if I live in New York.

---

7:20 p.m.: Marshall: Last year, there were 14 correspondents reporting for Indiana outlets from Washington. Today there are two.

---

7:21 p.m.: Further, Sen. Dick Lugar (R-IN) has no trouble getting national exposure, but DOES have trouble getting it back home in Indiana.

---

7:22 p.m.: Marshall: Hearing about how Congress voted by their press releases is not objective.

---

7:24 p.m.: Whitaker: Getting information from the Internet is like drinking from a fire hose. You need interpreters.

---

7:25 p.m.: Whitaker: Back when newspapers had lots of money, they had a lot of redundancy. That's going to go away. But major news organizations need to watch out and not eliminate essential things like investigative reporting.

---

7:26 p.m.: More Whitaker: Local is interpreting "local" to mean "in my backyard." What Congress does affects your backyard! Cochran follows up: Iraq is a local story too.

---

7:26 p.m.: That pipe is driving me crazy.

Struglinski: People deserve more from journalists than just dumping feeds of committee hearings on them.

---

7:27 p.m.: Obama spoke with a bunch of local reporters about the stimulus. More than one paper that had cut its Washington bureau flew reporters in. "It's about being in the room." Trust. Relationships. These are the words being thrown around. Journalists have to be on the ground.

---

7:28 p.m.: Wittstock gives an example of a congressman from the Cleveland area who changed his vote on a piece of legislation after telling CNC the opposite. They caught up with him and got him on mic saying that his district was under two feet of snow, so nobody would care. Apparently, the Cleveland Plain Dealer did care.

---

7:32 p.m.: Marshall: "The business model is collapsing around us." "At one point the mainstream media was very rich... [t]he collapse has been very swift."

---

7:35 p.m.: Is the decrease in Washington correspondents attributable to the Internet? Whitaker: Yes, but we can also blame ourselves for putting our material on the Internet for free. He also notes that the business model is deteriorating. Classified ads and newspaper ads are no longer the most efficient method of advertising.

Wittstock: We all have to be active on the Internet. "How can we monetize the Web?" Me: You figure that out and you'll be a very rich person.

---

7:36 p.m.: Wait, wait... Facebook still isn't turning a profit? Wittstock just said so. How can ANY ad-based service turn a profit on the Internet if even Facebook can't do it? And Facebook is also ridiculously good at targeting ads.

---

7:37 p.m.: Marshall: Blogs, web are still expanding.

---

7:37 p.m.: Question about working in journalism. Struglinski: The skills (asking questions, looking for information) are still the same. Just take a risk and be willing to work for a publication you've never heard of.

Whitaker: Even more skills, including Web and video skills are extremely important, but there is still no replacement for good writing.

---

7:41 p.m.:
Cochran: There is a reputation that Washington is very elitist. Whitaker: We have done things to make the public "less impressed with us than they might have been." Cites an inability to ask Bush the tough questions in the run-up to the Iraq war. Refuses to call out any one organization.

---

7:42 p.m.: Whitaker: "At the end of the day, it costs money... If you want to be in Iraq, stay in Iraq, be safe in Iraq... you don't want to be on your own. You really want a news organization that's going to help keep you safe." Security in the Middle East is probably in the tens of millions for each of the three major networks. That's eight figures each, not collectively.

---

7:44 p.m.: Wittstock: "Taking it a level down" can mitigate the costs. She cites crowdsourcing as extremely important.

---

7:46 p.m.: One student is worried about a rise in video news releases (VNRs). Whitaker: I hope the public can tell the difference. Don't be so sure about that, Mr. Whitaker.

More Whitaker: We are a video-oriented culture. Television is both its own medium and a vehicle for getting print reporting to a larger audience. In other words, television is saving newspapers.

---

7:48 p.m.: Marshall: Foreign correspondents know their constituencies very well. They don't "have an axe to grind." However, they don't have much access. Marshall calls that a reversal of an American correspondent overseas.

Considering Obama's appeal in Europe -- remember his world tour last summer? -- he would probably do well to bring them in more. Except that they don't help him electorally, at home... where it matters when it comes time to be re-elected.

---

7:51 p.m.: Cochran on the business of making money in news, cites Italy as an example of a country that subsidizes the media, but also exercises control over it. A free press costs money.

---

7:53 p.m.: Struglinski makes fun of news orgs that don't know how to use blogs, just that they need them. She's right. Chuck Todd blogs daily at MSNBC with his essential links and tidbits. Charles Gibson, in my humble opinion, has a rather forgettable blog.

---

7:55 p.m.: Ah, the old "fast or correct?" question. Wittstock: "You can be fast and correct and still miss the story."

---

7:57 p.m.:
Cochran wraps it up. Future of journalism.

Struglinski: "Being a journalist is the best thing you can ever do. It's a front seat to history."

Whitaker: "Right now it beats Wall Street." He's serious. He also mentions that there is more room for entrepreneurs in the media now than ever.

Wittstock: "If you want to avoid boredom, this is the best way to do it. Every day is different."

Marshall: "Probably the highest job satisfaction going."

Thanks for the encouragement.

---

7:58 p.m.: "Good night from American University."

---

8:06 p.m.: Quick thought (because I have another class in five minutes). News orgs that pull out of Washington are facing economic realities, but they are also passing the buck. True: You only need one reporter to break a story. You only need one reporter to shoot and edit video, write a story, and take still photos. That's fine. But, as was constantly alluded to, the more journalists you put on the ground, the better it's going to be for the press and for the people.

The technology should be aiding the craft, not replacing it.